Coffee Grounds Survey Findings from 2024

Thursday 10 April 2025

Survey Findings - Coffee Grounds for Discussion 2024 Series

Thank you to everyone who participated in our ‘Coffee Grounds for Discussion’ series of 7 events in 2024. Your recent survey feedback helped to enhance the experience for our next Coffee Grounds series for 2025. Some changes ahead include your suggestions to rotate presenters, hosting a few morning sessions and have these sessions more regularly as participants found it is a valuable investment of time.

Survey highlights include:

  • Overall, most attendees found they could openly contribute to discussion without judgement.
  • It was an open discussion where opinions and points of view can be shared freely and accepted by all.
  • Insightful hearing other’s stories and thought the sessions were worthwhile.
  • Customers would like to see this series continue as they found it informative and eye-opening.

Survey suggestions for other topics were also put forward:

  • SaaS Search Options (continued)
  • Solr Search Chats
  • The Editor Experience (continued)
  • The Roadmap Council (continued)
  • Webforms – innovative uses, and those where the output feeds directly into another system, such as a CRM or spreadsheet.
  • Content reviews – how to practically export links to content belonging to a buisness area, based on a ‘last reviewed date’. Who does this well? What tools are they using?
  • Vendor session (ideas to solve common problems)

We will provide regular updates, topics to discuss and recordings within our GovTEAMS GovCMS Community channel, under the ‘Events’ tab. You can also post any questions related to the Coffee Grounds sessions at any time or suggest other future topics in this space too.  If you’re not a member of the community, visit GovTEAMS registration to sign up.