Closing Out 2023 – End of Year Reminders

As we start to square-away 2023, now is the time for a spring clean and tidy-up on your GovCMS project, or projects.

There’s lots of moving parts with the GovCMS eco-system and we rely on you to let us know about changes within your organisation. This includes changes to who should and shouldn’t have access and updates to contact details. Make sure your primary contact details are up to date for each project. Ensure the right people receive our communications on all things tech, security, news and events.

See the year out strong, follow our spring clean recommendations below:

Assess your GovCMS SaaS permission restrictions

To ensure we comply with our OFFICIAL: Sensitive security accreditation, certain security-related permissions can’t be granted to users on GovCMS SaaS websites. The use of these disallowed permissions will cause GitLab build failures. If this occurs, these permissions must be removed before changes can be pushed to your GitLab code repository. 

Note: The list of disallowed permissions  is continuously reviewed and updated to ensure the security of the GovCMS platform. You should review this list regularly to make sure your website is up to date.

Clean up your access permissions

If your team has had staff turnover (and who hasn’t), it’s important to review access permissions. This includes access to your project dashboard, Service Desk account or GovCMS Drupal website.

Submit a Service Desk ticket to add, update or delete people who no longer need access. With one ticket, the Service Desk and GovCMS will update the relevant GitLab and Service Desk accounts as well as any relevant contact lists. This keeps your website and information secure and your accesses simple.

Note: When managing your GovCMS Drupal website user access yourself, make sure users who no longer need access are set to ‘blocked’. Do not delete users as this can create issues with content.

Update your contact details

Whether your primary contact person changes, or just their email address, it’s important to let GovCMS know. GovCMS may attempt to contact you regarding changes to your website, the underlying infrastructure, or other updates or changes to your service.

Make sure that we know who to contact regarding the specifics of your website. This includes invoicing, distribution changes, security, Domain Name Server (DNS), your Memorandum of Understanding (MOU) and your designated group mailbox.

You can update your primary contact, and any other contacts by raising a Service Desk ticket. With one ticket, the Service Desk and GovCMS will update the relevant GitLab and Service Desk accounts as well as any relevant contact lists. It’s quick, easy, and keeps it all in one place.

Check any of your open tickets on the GovCMS Service Desk

Do you have any open tickets or tickets that you haven't responded to in recent times? Use this chance to close out anything that doesn’t need any more attention or has been resolved.

You should log in and check any tickets you have in your name that are still open. If relevant, please also provide feedback on tickets that have been resolved so we can continue to improve our offering.